# Gartner Survey Finds Few Companies See Major AI Returns

> Only 13% of surveyed technology leaders reported major or transformative returns from AI, while many expect higher operating costs.

Oossa · 2026-10-22 · https://oossa.com/en/gartner-survey-finds-few-companies-see-major-ai-returns

A Gartner survey of 2,002 CIOs and other technology leaders found that only 13% reported major or transformative returns from AI. The findings were presented at the Gartner IT Symposium in Orlando.

The survey also found that 58% of CIOs are tasked with finding cost savings through AI, while 51% expect AI to increase their technology stack’s operating costs. Gartner analyst Alicia Mullery said companies need to choose projects carefully and be ready to stop projects that aren’t delivering.

## The facts

- Gartner surveyed 2,002 CIOs and other technology leaders.
- Only 13% reported major or transformative returns from AI.

## Why it matters

For CIOs under pressure to cut costs, the results suggest that AI projects may add to technology spending before producing returns; the survey does not establish why individual projects succeed or fail.

## Sources & references

1. [Only 13 percent of companies see real returns from AI, Gartner survey finds](https://the-decoder.com/only-13-percent-of-companies-see-real-returns-from-ai-gartner-survey-finds/) – The Decoder, 2026-10-22

Last updated: 2026-10-22