# OpenAI and ServiceNow expand enterprise partnership

> The companies plan to bring OpenAI models and agents into ServiceNow, and ServiceNow workflows into ChatGPT and Codex.

Oossa · 2026-10-28 · https://oossa.com/en/openai-and-servicenow-expand-enterprise-partnership

OpenAI and ServiceNow say they are expanding their partnership across enterprise workflows. The plan runs in both directions: OpenAI models and agents will be brought into ServiceNow, while ServiceNow workflows will be brought into ChatGPT and Codex. The announcement does not specify when these integrations will be available or which workflows will be included.

## The facts

- The partnership names ChatGPT and Codex as destinations for ServiceNow workflows.
- The companies also plan to bring OpenAI models and agents into ServiceNow.

## Why it matters

For businesses using ServiceNow, this could make its workflows accessible through ChatGPT or Codex, but the announcement does not say when that will happen or what tasks will be supported.

## Sources & references

1. [OpenAI and ServiceNow expand partnership across enterprise workflows](https://openai.com/index/openai-servicenow-partnership-expansion) – OpenAI, 2026-10-28

Last updated: 2026-10-28