Oossa

WhatsApp help pages unintentionally revealed chatbot instructions

Meta removed hidden LLM guidance from about 80 FAQ pages after privacy firm Redact found the text in the site code.

NoteBy Published by Oossa: Last updated: 1 min read

Redact.dev discovered roughly 80 WhatsApp help pages that contained hidden code blocks meant for Meta’s own chatbot. The blocks, labeled “HelpContentGalaxyLLMInclude,” gave the LLM rules such as not giving legal advice or mentioning upcoming features. After Wired reported the find, Meta said a bug caused the instructions to appear publicly and has now removed them.

Why it matters

If such hidden prompts leak, users may receive incomplete or restricted AI support, so fixing the bug helps keep chatbot answers reliable.

Was this article useful?
Share

Read next

Oossa · Newsletter

The week in AI, explained

Every Monday: the stories worth knowing, in plain language. Free, no spam.