OpenAI and ServiceNow say they are expanding their partnership across enterprise workflows. The plan runs in both directions: OpenAI models and agents will be brought into ServiceNow, while ServiceNow workflows will be brought into ChatGPT and Codex. The announcement does not specify when these integrations will be available or which workflows will be included.
Why it matters
For businesses using ServiceNow, this could make its workflows accessible through ChatGPT or Codex, but the announcement does not say when that will happen or what tasks will be supported.
