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Coles adds Coveo AI to improve grocery site search

Coles Group will use Coveo's AI-Relevance platform to make product search faster on coles.com.au.

NoteBy Published by Oossa: 1 min read

Coles Group Limited has chosen Coveo to power its online search and product discovery on coles.com.au. Coveo's AI-Relevance technology will tailor results using shopper intent, context and behavior. The goal is to help customers find grocery items more quickly and with confidence. The rollout is part of Coles' effort to improve its digital shopping experience.

Why it matters

Australian shoppers should see faster, more relevant results when looking for groceries online.

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