Restaurant servers in New York and Rhode Island say diners are quoting ChatGPT when the AI incorrectly says a dish has no shellfish or suggests wines that don’t exist. Similar problems show up in movie theaters, Apple Stores and even federal park rangers, where visitors trust AI‑generated itineraries over maps. The trend is growing as tools like Meta’s new Muse agent become widely available.
Why it matters
Front‑line staff must now spend extra time correcting false AI information, increasing workload and risking safety for customers who rely on it.
